XFRACAS
Manage your incidents and corrective action process
XFRACAS
Manage your incidents and corrective action process
XFRACASLogo

Manage your incidents and corrective action process

ReliaSoft XFRACAS is a highly configurable, web-based Failure Reporting, Analysis and Corrective Action System (FRACAS). Depending on how you configure your implementation, this can include incident/failure reporting, failure analysis on returned parts, part tracking for serialized systems, root cause analysis, team-based problem resolution and tracking the completion of assigned actions. The software can be integrated with other ReliaSoft applications, which provides intelligent integration between reliability program activities and tools while simultaneously facilitating effective information sharing and cooperation between engineering teams of any size.

Key Capabilities

Discover what makes XFRACAS the complete platform for incident and corrective action process management

Easy web access for collaboration and deployment

Build a "knowledge base" of lessons learned that can be shared throughout the organization and across multiple sites, suppliers, and customers. Understand the root cause and prevent similar issues.

Highly configurable to fit your organization’s specific processes

Match XFRACAS to your internal processes, and refine them as they evolve. Leverage the flexibility of XFRACAS to scale and make changes within your organization, as well as share the essentials across business units.

Capture data for a variety of reliability analyses

Use data from XFRACAS for life data analysis or repairable system/reliability growth analysis in Weibull++. Share system configuration and failure modes data between XFRACAS and XFMEA / RCM++.

Track your products’ and suppliers’ quality and reliability

Achieve design improvements, faster product release, better service, and enhanced customer satisfaction with XFRACAS.

Gain valuable insight to manage corrective actions

Bridge the gap between addressing individual failures and managing efforts to understand, contain and resolve the underlying problems with XFRACAS' closed-loop process.

Effectively identify and solve issues

Manage your products and processes, track your failures and returns, escalate incidents, and implement a corrective action system to prevent reoccurrences and improve performance.

XFRACAS the complete platform for incident and corrective action process management

Reliability data analysis with XFRACAS

The incident reporting process in XFRACAS can result in clean, usable data for reliability analysis in ReliaSoft desktop applications. You can easily use the failure data to perform reliability analysis with ReliaSoft Weibull++ software to spot trends, assess the situation before issues become larger problems, and proactively make product corrective plans. If XFRACAS data entry is based on fully serialized systems, you can extract complete time-to-failure and suspension data by system, subsystem and component.

Connect XFRACAS with XFMEA and SEP

Closing the loop between your FMEA and FRACAS can be very beneficial for all your future design revisions and products. With ReliaSoft XFMEA, you can synchronize the generic system configurations, use FMEA to define the failure modes that can be assigned to incidents, problems or failure analysis reports or use failure modes defined in XFRACAS as input to your FMEA.

You can deploy ReliaSoft SEP on the same database and web server as XFRACAS. When implemented together, SEP links to the FRACAS records assigned to you, and enables FMEA teams to review relevant field failure reports for the parts they are analyzing.

Key Features

Discover key capabilities that make Weibull++ a powerful choice tool for life data analysis

XFRACAS can be implemented with a single entity (where all users share the same configuration settings and data) or with multiple entities (where different business units have their own separate settings, data and permissions), where you can:

  • Turn features on or off
  • Configure built-in fields and preferences
  • Create your own custom fields
  • Set permissions to control which features a user or group can access

Version 2021 adds new tools for organizations that need additional access restrictions, secure communications and tracking capabilities. You can now configure XFRACAS to:

  • Restrict unauthorized users from accessing certain records through the use of security levels
  • Track who has viewed a particular record as well as the date and time when they viewed it
  • View a historical “snapshot” of data as it existed at a specified point in time
  • Notify users (via a daily, subscription-based e-mail digest) when records have been updated
  • Automatically disable account access after users fail to log in for a specified period

The optional Go-Live Service includes an on-site visit from an XFRACAS implementation specialist, training for up to 10 “power users” and assistance to configure your implementation to meet your particular processes and needs.

The XFRACAS home page provides a customizable, at-a-glance view of all the issues you need to work on, such as:
  • Actions you need to complete
  • Incidents, problems, or projects you need to address
  • Reports that you frequently use
  • Global or local announcements and links
In XFRACAS, each “incident” deals with a single instance of a failure, suggestion or other event so you can track how it was addressed and capture sufficient detail for reliability and related analyses:
  • Fully describe the incident and link or attach relevant files.
  • Identify the responsible part(s) and notify owners.
  • Record the operating time/usage when the failure occurred.
  • Assign responsibility for specific actions and track their completion.
If parts are removed/replaced and returned for more in-depth failure analysis, XFRACAS can capture additional details, such as the RMA number, sales order number or work order number, findings from the visual inspection and detailed analysis, fault history or sensor data, or other test results.
If you are tracking specific systems by serial/TAG number, XFRACAS can capture a detailed history for each piece of equipment, such as:
Throughout XFRACAS, you can assign actions to system users and track their progress and completion.
  • Descriptions of the assignment with links or relevant attachments
  • Automated e-mail notifications for the person responsible and other users who need to monitor or approve the actions taken
  • Reports and charts to track progress and completion
In XFRACAS, a “problem” is a larger issue that may require a team-based approach to understand the root cause and implement improvements. Designed to prevent similar issues from recurring, problems allow you to.
  • Use any method from 4 to 8 steps (8 Disciplines, Six Sigma DMAIC, DCOV, CAPA)
  • Fully describe the problem and link or attach relevant files
  • Link to all related incident reports
  • Capture findings from root cause analysis
  • Assign responsibility for specific actions and track their completion
  • Track review and sign-off by a Failure Review Board (FRB)
In XFRACAS, a “project” groups multiple problems together and provides quick access to high-level statistics for all associated incidents and problems, such as:
  • The number of open/closed issues
  • The amount of time each issue been in the system
  • The status of open issues
XFRACAS provides a large selection of built-in “standard” reports as well as a flexible Report Builder to create your own or run custom SQL statements. Tabular results are displayed directly in the web browser, where it is easy to:
  • Filter and sort within the results
  • Export to *.xlsx, *.rtf, *.csv, *.pdf
  • Link, “watch” and share with other users
 
XFRACAS provides built-in tools to create graphical charts — bar, pie, area, step, scatter and line — for any set of results.
  • Highly customizable
  • Full drill-down capability
  • Configurable dashboards

For even more customized output, you can:

  • Output results to XML, which can be used as a web-based data source in a variety of third-party reporting tools, such as Microsoft Excel (via the Get External Data > From Web feature, for example).
  • Define your own custom XSLT style sheets (Extensible Stylesheet Language Transformations).
The incident reporting process in XFRACAS can produce clean, usable data for reliability analysis in Weibull++. If data entry is based on fully serialized systems, you can extract complete time-to-failure and suspension data by system, subsystem and component.
 
If your organization uses XFMEA / RCM++ for failure modes and effects analysis (FMEA), you can:
  • Synchronize the generic system configurations (“bills of materials”)
  • Use an FMEA to define the failure modes that can be assigned to incidents, problems or failure analysis reports in XFRACAS — or use failure modes defined in XFRACAS as input to an FMEA
  • Use the quantity of incidents, problems or failure analysis reports in XFRACAS as input to calculate RPNs in an FMEA
The SEP web portal provides access to key analysis and project management details from ReliaSoft desktop applications such as Weibull++, XFMEA, and BlockSim, as well as the XFRACAS actions and incidents that are relevant for each user. SEP also provides a way to share selected data and results with customers and suppliers who don’t have direct access to your XFRACAS implementation.
 
XFRACAS uses XML to import or export data to other external systems, such as an asset management system or work order tracking system. It includes a Windows service that runs on the web server and can be configured to automatically import XML files on a scheduled basis. Alternatively, you can develop your own custom application to extract data into the required format and use the XFRACAS web service to trigger the imports. For “bill of materials” data, XFRACAS also supports import via Excel (*.xlsx) template, or synchronizes with the system hierarchies in XFMEA / RCM++.
Whether you have 15 or 15,000 users, XFRACAS is scalable and easy to distribute with no client software to install for each user. Your team can access the site with their preferred web browsers (such as Chrome, Firefox or Safari) from a variety of devices. The website can be public or private, encrypted or unencrypted, using Windows Authentication or Single Sign-On (SSO).
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If you plan to host the database and website on the same server, you will need:
  • Windows 2012 or newer
  • .NET 4.6
  • IIS with support for serving ASP.NET
  • SQL Server (2012 or newer) or Oracle (12c or newer)

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