Team-Based Problem-Solving Methods and XFRACAS

Case Study

The organization’s Failure Reporting Analysis and Corrective Action System (FRACAS) is a valuable tool for capturing the details related to incidents for a product or process (i.e., failures, events, suggestions, etc.) and following up with the appropriate corrective actions. When there are many incident reports that all result from the same underlying problem, the organization may choose to assemble a team that has the responsibility to take whatever actions may be necessary to effectively resolve the problem.

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