Root Cause Analysis Investigation
Focus on root causes instead of symptoms and eliminate repeated failure

Expert service for investigation problems of any complexity and size.

The root cause analysis investigation will enable organizations to identify the root causes of assets and processes that are probably experiencing repeated failure and leads that to unplanned maintenance costs and compromising plant availability.

REC can help help you by performing Root Cause Analysis Investigation. REC will utilize our proprietary methodology and follows a simple and systematic process along with experienced subject matter experts to identify root causes of your chronic reliability, safety, quality, cost, or other problems. Our facilitators, subject matter experts, and engineers have earned an international reputation by resolving difficult, often complex problems.

The better case in achieving excellence through facilitated RCA approach

Thorough Investigation

Systematically conducting an RCA investigation based on proven methodology will prevent the problem from reoccurrence.

Improve Productivity and Profitability

Effective implementation of RCA will reduce equipment failure, decrease the risk of lost-time injuries, lower environmental damages, improve process reliability, increase plant availability, and enhance profitability.

Build Reputation

Incident-free organizations are more likely to attract and retain high-performing staff and customers. It also yields decreasing maintenance costs, lowering production costs, and lowering insurance premiums.

100+ Investigations

We have conducted more than 100 major investigations for numerous companies from a wide range of industry verticals.

Root cause analysis (RCA) is a powerful tool for analyzing the problem to identify the real root causes, formulate an effective solution to prevent the problem from happening again.

The objective of a root cause analysis (RCA) investigation is to identify what happened, why it happened, and what can be done to prevent it from reoccurrence. It involves examining the problem based on evidence from several diverse perspectives.

RCA Investigation Process

The RCA investigation follows a sequence of steps to find out root causes and develop an appropriate solution to prevent the problem from reoccurrence. The investigation will be led by highly experienced consultants using REC’s propriety investigation process. The various steps involved are described below.

Forming Investigation Team

It is important to select a qualified and knowledgeable team consisting of a team leader, facilitator, specialist, and team members to work on the investigation. REC’s expert consultants will be conducting and facilitating this investigation along with an experienced team from the customer side.

Problem Statement

Once the team is formed, our facilitator will drive the investigation process and review the defined problem statement to verify all attributes are covered or not such as: what happened, how it happened, when happened, failure, loss, injuries, and its financial implication. The team will also analyze whether it is a single problem or multiple problems that took place in one incident.

Data Collection

The critical and time-consuming process is gathering data. The purpose of this is to understand what and how the incident/problem happened by creating an accurate and precise sequence of events.

The data collection process will start with identifying possible causes, creating actions for each possible cause, collecting data for each action, analyzing data, and building the timeline.


After validating the data, the team will start building a timeline. It is a sequence of events that graphically displays information that helps the team understand how the failure took place.

Fault Tree

The next bid is to develop a logic tree. It is a technique for analyzing causes to create a cause & effect flowchart that will start with a problem statement and finish with the root causes, contributing causes, and observations

Root Causes and Contributing Causes

The root cause is the last box in the logic tree. If the causes are corrected, it prevents the problem from reoccurrence and it will be within the control of the organization. Normally, there are more than one root causes in a logic tree.

The contributing cause is the last box in one of the logic tree branches. If the causes are corrected, it will help to prevent the problem from reoccurrence. Normally, there are multiple contributing causes in a logic tree.


Finally, the solution will be developed as a recommendation to specifically eliminate the root and contributing causes.


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